Résumé

A PDF of my résumé can be found here: printable résumé


OBJECTIVE

Armed with a creative mind and enough empathy to power ten city blocks, I will overcome any obstacle on my never-ending quest to make people smile.


INTERESTS

User experience design, user research, and accessibility


SPECIALTIES

Synthesis

I thrive in the space where research meets ideation and design. I am able to efficiently and effectively transform user needs into actionable design requirements.

Empathy

My genuine passion for helping people shines through everything that I do. This allows me to build rapport quickly and collect quality user data.

Accessibility

With an eye for accessibility, I seek to improve designs for underrepresented populations. I am able to catch usability problems that go unconsidered by many.


EDUCATION

M.S. Human-Computer Interaction and Design

University of Washington | 2015-2016 

3.81 GPA, Student Representative 

B.S. Human Centered Design and Engineering

University of Washington | 2012-2015

Cum Laude, Undergraduate Award of Academic Excellence, Annual Dean’s List


EXPERIENCE

UX Designer | Carina

Leading recruitment, user research, content strategy and design for a nonprofit healthcare startup in partnership with the Washington State Department of Social and Health Services, as well as the Service Employees International Union 775 Benefits Group.

User Researcher | University of Washington Information School

Designing, conducting, analyzing and publishing user studies for the Peer Mentoring project, which worked to facilitate connections between cancer patients on online health communities.

Cast Member | Applause Studio

Theatrical and dance performance, while bringing smiles to children’s faces at weekly princess camps.


PROJECTS

Health and Wellness | Motive

A physical therapy assistant that motivates patients to complete their home exercises through confidence building reference videos, exercise reminders, engaging gameplay, and progress reports.

Accessible Technology | Hummingbird Mobility Aid System

A multimodal sensor attachment for a standard white cane that helps visually impaired users detect and avoid raised obstacles through haptic feedback.

Health and Wellness | MedMem Medication Management System

An accessible pill organizer with integrated medication reminders, which promotes the independence of patients experiencing memory loss. Winner of the HCDE Undergraduate Capstone Award.


PUBLICATIONS

Hartzler, A. L., Taylor, M. N., Park, A., Griffiths, T., Backonja, U., McDonald, D. W., … & Pratt, W. (2016). Leveraging cues from person-generated health data for peer matching in online communities. Journal of the American Medical Informatics Association, ocv175.


SKILLS

  • User research and usability testing
    • participant recruitment
    • study protocols
    • study moderation
    • qualitative methods (observation, interviews, cognitive walkthroughs, etc.)
    • quantitative methods (A/B testing, card sorts, surveys, etc.)
    • data analysis and synthesis
  • UX design
    • personas
    • journey maps
    • user flows
    • sketches
    • design ideation
    • wireframes
    • mock-ups
  • Rapid prototyping
    • interactive, digital prototypes
    • paper prototypes
    • modeling
    • video
    • laser cutting
    • 3D printing
    • Wizard of Oz
  • Content strategy
  • Project management
  • Product management
  • Interdisciplinary collaboration
  • Event planning
  • Ethical reasoning
  • Public speaking
  • Written communication

TOOLS

  • Sketch (design)
  • Adobe Creative Suite (design)
  • Muse (responsive design)
  • Axure (wireframes)
  • Balsamiq (wireframes)
  • InVision (interactive prototypes)
  • Zeplin (redline documentation)
  • Arduino (physical computing)
  • 123D Design (3D printing)
  • Rhino (laser cutting)
  • Trello (task prioritization & tracking)
  • Morae (usability testing)
  • Typeform (survey design)
  • SPSS (statistical analysis)
  • Google Analytics (web analytics)
  • Tableau (data visualization)
  • HubSpot (CRM and marketing)
  • WalkMe (digital adoption)

PROGRAMMING LANGUAGES

(I’ve taken the time to dabble so that I can better communicate with development teams)

  • Java
  • Python
  • PHP
  • JavaScript
  • Ajax
  • SQL
  • HTML
  • CSS