Resume

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STATEMENT

Hello, I’m Megan Taylor and I have a track record of excelling at whatever challenges I take on. I’m currently seeking new opportunities to innovate and upskill teams while continuing to deliver measurable user and business value. With a range of experience across startups, large enterprise, and consulting, I have the skills needed to hit the ground running in even the most ambiguous problem spaces.

EDUCATION

M.S. Human-Computer Interaction and Design

University of Washington | 2015-2016 

Magna cum laude, Student Representative 

B.S. Human Centered Design and Engineering

University of Washington | 2012-2015

Cum Laude, Undergraduate Award of Academic Excellence, Annual Dean’s List

EXPERIENCE

Staff Product Designer
VMware / 2020 – present

Working at the program level to set UX strategy and vision for one of VMware’s primary
investment areas within Research and Development (R&D).

  • Launched a highly-technical enterprise product which streamlines the process of building, running, and managing software on Kubernetes infrastructure.
  • Collaborated across disciplines and programs to execute on wide-reaching strategies as a design lead for multiple product teams.
  • Established new user feedback channels for exploratory and evaluative research, which were used to improve usability and meet goals (OKRs) for the business unit.
Senior Product Designer
Pivotal Labs (acquired by VMware) / 2018 – 2020

Delivered a range of high-impact software solutions while teaching interdisciplinary client teams to work with the same speed, agility, and user focus.

  • Achieved measurable outcomes including getting an MVP to production in under 60 days, and reducing a 30-minute user workflow to 8 minutes.
  • Won over challenging stakeholders through participatory design, competitive analysis, detailed wireframes, actionable usability testing, and diplomacy.
  • Founded a remote-friendly design community where Pivotal and client designers across offices came together to share knowledge and support.
User Experience Designer
Carina Connector Services / 2016 – 2018

Led user research, design, content strategy, and more for a nonprofit healthcare startup in partnership with the Washington State Department of Social and Health Services, as well as the Service Employees International Union 775 Benefits Group.

User Researcher
University of Washington Information School / 2014 – 2016

Designing, conducting, analyzing, and publishing user studies for the Peer Mentoring project, which worked to facilitate connections between cancer patients on online health communities.

PUBLICATIONS

Hartzler, A. L., Taylor, M. N., Park, A., Griffiths, T., Backonja, U., McDonald, D. W., … & Pratt, W. (2016). Leveraging cues from person-generated health data for peer matching in online communities. Journal of the American Medical Informatics Association, ocv175.

SKILLS

  • User research and usability testing
    • participant recruitment
    • study protocols
    • session moderation
    • qualitative methods (observation, interviews, cognitive walkthroughs, etc.)
    • quantitative methods (A/B testing, card sorts, surveys, etc.)
    • data analysis and synthesis
  • UX design
    • personas
    • journey maps
    • user flows
    • sketches
    • design ideation
    • wireframes
    • mock-ups
  • Rapid prototyping
    • interactive, digital prototypes
    • paper prototypes
    • modeling
    • video
    • laser cutting
    • 3D printing
    • Wizard of Oz
  • Visual Design
    • Composition
    • Color
    • Typography
    • Iconography
    • Redlining/design handoff
  • Inclusive design
  • Content strategy
  • Project management
  • Product management
  • Cross-disciplinary collaboration
  • Event planning
  • Ethical reasoning
  • Public speaking
  • Written communication
  • Teaching/mentoring

TOOLS

  • 123D Design (3D printing)
  • Adobe Creative Suite (design)
  • Arduino (physical computing)
  • Axure (wireframes)
  • Balsamiq (wireframes)
  • Dovetail (user research)
  • Figma (design)
  • Google Analytics (web analytics)
  • HubSpot (CRM and marketing)
  • InVision (interactive prototypes)
  • Morae (usability testing)
  • Rhino (laser cutting)
  • Sketch (design)
  • SPSS (statistical analysis)
  • Tableau (data visualization)
  • Trello (task prioritization & tracking)
  • Typeform (survey design)
  • WalkMe (digital adoption)
  • Zeplin (redline documentation)

PROGRAMMING LANGUAGES

(I’ve taken the time to dabble so that I can better communicate with development teams)

  • Java
  • Python
  • PHP
  • JavaScript
  • Ajax
  • SQL
  • HTML
  • CSS